Cannot set up an account for an expat friend

Do you have anything you'd like to bring to the Site Admins attention? Suggestions? Problems etc? Please note: Beginners should go to the 'help for beginners' forum below!

Moderator: Moderators

Cannot set up an account for an expat friend

Postby DriverWorner on Mon Apr 10, 2017 12:00 pm

As you will see from the email below I contacted you 3 weeks ago to try to resolve this issue and still have not had any response
Please can you sort this out like yesterday as it is getting very frustrating.
Roger Worner
(DriverWorner)

Re: Cannot renew Premium Membership
by DriverWorner on Mon Mar 20, 2017 2:06 pm
I am trying to sort out a subscription for an expat friend in Germany. Tried to set it up a month ago (16 Feb 2017)and it accepted my payment for Premium Membership but my friend still hasn't had his password. I have set up a query but have as yet 2 weeks on had no response!! The account is for DriverMarsh. Can you send his password to me (DriverWorner) and I will forward it - also can you arrange for his premium membership to start from the date you let me know his password as we have lost a month to date with no sign of resolution.
UKTS is a fantastic resource but the admin needs to be shaken up some.
Roger Worner
DriverWorner
New to the Forums
 
Posts: 5
Joined: Mon Mar 20, 2017 1:59 pm

Re: Cannot set up an account for an expat friend

Postby markpullinger on Tue Apr 11, 2017 6:54 am

Hi, probably a silly question but did you actually set up a legit email on the account as to where to send it? If they have a yahoo account it might be blocked or in the spam folder.
markpullinger
Very Active Forum Member
 
Posts: 2466
Joined: Sun Jun 08, 2003 6:24 pm

Re: Cannot set up an account for an expat friend

Postby DriverWorner on Tue Apr 11, 2017 11:31 am

Yes and checked it to make sure that I had got the address correct
DriverWorner
New to the Forums
 
Posts: 5
Joined: Mon Mar 20, 2017 1:59 pm

Re: Cannot set up an account for an expat friend

Postby scampispeedway on Tue Apr 11, 2017 4:15 pm

Hi Roger, you commented that nothing had been done about your earlier post, it might have been better to have asked using a different topic
name rather than tagging it at the end of my request, where I couldn't renew my membership using the old Google search engine.
That way it would be more obvious to the admin. that it was a new request and nothing to do with mine which as far as Peter was concerned
I had sorted out the problem myself and so that matter was ended.

Bob
Last edited by scampispeedway on Tue Apr 11, 2017 4:56 pm, edited 2 times in total.
User avatar
scampispeedway
Very Active Forum Member
 
Posts: 2150
Joined: Mon Mar 19, 2007 2:09 pm
Location: Newcastle upon Tyne

Re: Cannot set up an account for an expat friend

Postby dorlan on Tue Apr 11, 2017 4:38 pm

I've PM'd Peter (admin) in case he doesn't see this topic.
Ian J
Member of the UKTS Forum Moderation Team.
User avatar
dorlan
Totally Narrow Minded
 
Posts: 7394
Joined: Mon Dec 22, 2003 9:33 pm
Location: Sir Caerwrangon

Re: Cannot set up an account for an expat friend

Postby PeterPeddlesden on Tue Apr 18, 2017 7:07 pm

Apologies for the lack of response on this matter but I have had numerous visitors since 1st April and little or no time for the Forum.

Can you please provide details of the account ie username and email so that I can check the account.

Thanks.
PeterPeddlesden
Atomic Systems Team
Atomic Systems Team
 
Posts: 1920
Joined: Sun Feb 19, 2012 5:48 pm

Re: Cannot set up an account for an expat friend

Postby DriverWorner on Thu Apr 20, 2017 1:23 pm

Hi
The account in question is for DriverMarsh (russell.marsh 'at' gmx.de) and my email address for response is roger.worner 'at' virginmedia.com
Thanks
Roger
DriverWorner
New to the Forums
 
Posts: 5
Joined: Mon Mar 20, 2017 1:59 pm

Re: Cannot set up an account for an expat friend

Postby DriverWorner on Sat Apr 22, 2017 1:51 pm

The person concerned was set up as DriverMarsh (russell.marsh 'at' gmx.de) If you could email the password to me (roger.worner 'at' virginmedia.com) I can relay it to Russell as I know that he does get my emails
regards
Roger
DriverWorner
New to the Forums
 
Posts: 5
Joined: Mon Mar 20, 2017 1:59 pm


Return to Site Admin Queries

Who is online

Users browsing this forum: No registered users and 4 guests